Right of withdrawal
Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither
their commercial or self-employed professional activity)
Cancellation policy
Right of withdrawal
You have the right to cancel this contract within one month without giving any reason.
The revocation period is one month from the day,
- the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods or has
goods, provided that you have ordered one or more goods in the context of a single order and these are delivered
and these are or will be delivered uniformly;
- the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last
goods, if you have ordered several goods in the context of a single order and these are delivered
and these are delivered separately;
To exercise your right of withdrawal, you must contact us (Markus Lang, Greifensteinstr. 16, 09427 Ehrenfriedersdorf,
Telephone number: 037341/492420, e-mail address: info@serviettenshop.de) by means of a
(e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract
To revoke this contract. You can use the attached sample withdrawal form, which is not mandatory
is not mandatory.
To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period
Before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall return to you all payments that we have received from you
(with the exception of the additional costs resulting from the return shipment) immediately
and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract
of this contract has been received by us. For this repayment, we will use the same means of payment that you used for the original
used in the original transaction, unless expressly agreed otherwise with you; in no event will you be liable for any damages
in no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods
Or until you have provided proof that you have returned the goods, whichever is the earlier
is.
You must return the goods immediately and in any case no later than fourteen days from the day on which you notify us of the
you notify us of the revocation of this contract, return the goods to us or hand them over. The deadline is
if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You must pay for any loss in value of the goods only if this loss in value is due to an inspection of the goods that is necessary for the
The condition, properties and functioning of the goods is not necessary handling with them
to test the quality, properties and functioning of the goods.
Reasons for exclusion or expiry
The right of withdrawal does not apply to contracts
- for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or
Determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
The personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, but which can be delivered at the earliest 30
Days after the conclusion of the contract and the current value of which depends on fluctuations in the market, for which the
on which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely in the case of contracts
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their
Are not suitable for return if their seal has been removed after delivery;
- for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature; or
Goods due to their nature;
- for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been
Seal has been removed after delivery.
________________________________________________________________________________
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back)
- To Markus Lang, Greifensteinstr. 16, 09427 Ehrenfriedersdorf, e-mail address: info@serviettenshop.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of consumer(s) (only in case of paper communication)
- Date
(*) Delete where not applicable.
